Phishing

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Phishing attacks try to steal your user credentials by sending you to fake websites.

A bank's online banking signin page

Usually emails are used to trick you.

A phishing email

Signs that an email is a phishing attack

The email comes from an unassociated email address.

An email pretending to be from Microsoft. The sender's address ends in @hotmail.com.

hotmail.com is not Microsoft's official corporate email.

The email is overly dramatic

An email with the subject line 'YOUR ACCOUNT WILL BE DEACTIVATED (WARNING!!)'

Usually phishing mails will claim that immediate action is required.

The email has poor or colloquial spelling and punctuation.

An email full of spelling mistakes and missing punctuation.

Double exclamation marks, no spacing after commas and poor spelling.

The email is marked as spam

The spam folder of an email account.

Your email server sees a lot of technical information about the incoming message. If it thinks it is inauthentic, it will likely label it as spam. If you receive a seemingly legitimate message which was labeled as spam, be extra careful.

Even if a spam message is not a phishing scam, it is still detrimental to your organization.

It is therefore not necessary to explicitly differentiate between spam mails and phishing mails.

In most cases, these indicators will be enough to let you identify basic phishing emails. However, the website you end up visiting offers a lot of identifiable signs as well.

The website has no domain name.

A bank's login page. A red square highlights the address bar. Instead of a domain name, it shows an IP address.

A legitimate business organization will never do this.

The domain is a subdomain of something unrelated.

A bank's login page. It shows the domain 'bankofamerica.evil.com'

evil.com has nothing to do with the bank.

The domain only sounds similar.

A bank's login page. It shows the domain 'bankofamerica-corporation.com'

While the right name is included, this domain has nothing to do with the bank.

The domain is misspelled.

A bank's login page. The domain is 'bankofanerica.com'

Casual observers may miss the n in bankofanerica.com.

The site does not use HTTPS

Instead of your the url starting with https://

A browser in HTTPS mode

It starts with http://

A browser in HTTP mode

Legitimate login forms will never be unencrypted.

Your browser warns you regarding an invalid security certificate.

A browser showing an 'invalid certificate' warning.

Never continue if this warning is issued.

Let's put what you've learned into practice.

Click on all elements that apply.

What warning signs do you see in this email? (0 of 7 found)

A phishing email The spam folder icon The spam label Poor spelling Dramatic wording A warning from the E-Mail provider Poor punctuation An urgent call to action

Where would you click when your browser shows this warning?

A browser showing the 'invalid certificate' warning page. The 'go back' button

How can you tell this bank website is a fake?

A bank's login page. The address bar, showing an IP instead of a domain

Spear Phishing & Social Phishing

Sometimes phishing mails address you by name, mention common friends’ names, or even refer to things you bought recently.

An email pretending to come from a coworker.

This is called a spear phishing attack, which is highly targeted against one specific person. Attackers perform research to learn about the names and activities of friends and coworkers to create a much more convincing phishing email.

Other messages look like they came from your friends or colleagues.

This is called social Phishing: the abuse of previously compromised email or social media accounts to then attack the victim's friends and colleagues.

Don't trust an email just because it seems to come from someone you know.

Never enter your username and password on unknown or shady sites!

When you fall for phishing

  • Attackers get access to your account
  • Your account will be used to scam your friends and coworkers
  • Your organization may suffer a data breach

If you are unsure, always show the email to your IT team first.

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